DocuSign’s Agreement Cloud features a key product CLM, also known as Contract Lifecycle Management. I designed various AI experiences to enhance the existing contract lifecycle process. These features ensure data integrity of their repository and ensure customers can generate accurate reports and analytics across their agreements.
< insert prototype or video of key features and interactions >
Project: AI Enhancements in CLM for the Document Agreement Cloud service
Duration: 6 months
Software: Sketch, Figma, Miro
Audit the current experience of CLM
Research to understand where customers have points of friction in the document lifecycle
Create a thorough journey map and highlight areas of opportunity